From Kefas H. Dongonyaro
Zamfara state office of Public Complaints Commission – PCC – has urged residents of the state not to suffer in silence due to administrative and other forms of injustice done to them.
Hon. Federal Commissioner of the commission, Zamfara State office, Amb. Ibrahim Hamidu in a statement made available to the Invisible Insider advised people in the state with genuine complaints of injustice to forward them to the commission for investigation and appropriate redress in accordance with legal procedures. The statement indicated that residents of Zamfara state who have complaints against government institutions, public officials, private organizations or companies can write to the commission for necessary action.
The statement described the commission as the voice of the voiceless, defender of administrative justice, promoter of accountability that bridges the gap between the government and the governed. It stressed its role role of promoting good governance, protecting citizens’ rights and reducing corruption and flagrant abuse of official responsibilities among other vital roles.
The official statement further revealed the types of complaints handled by the commission among which included non payment of workers’ salaries, delay in pension and gratuity payment, wrongful termination of appointment, non execution of government projects, double taxation, etc. It stressed that the received complaints will be duly investigated free of charge and recommend appropriate measures to redress them.
The commission reiterate its resolve and unwavering commitment to continuously identify weaknesses in government administration and recommend ways of improvement to ensure better public service delivery. It similarly emphasised its role of securing justice for the oppressed, encouraging accountability among public officers and strengthening good relationship between government and the people.
