By Ibrahim Muhammad
The Regional Manager, Kaduna Electricity Distribution Company, (Kaduna Electric), Zamfara, Mr Mu’azu Aliyu, has sought for the support of journalists in sensitizing consumers about its activities and the need to cooperate with the company to serve them better.
Aliyu made the call when he led his management team on a courtesy visit to the Correspondents’ Chapel of Zamfara Council of the Nigeria Union of Journalists in Gusau, the Zamfara capital.
The Regional manager said, customers of Kaduna Electricity should understand, that the company need customers’ support by settling their bills promptly.
He explained that the company is not just collecting their money, it has to supply power adequately and regularly too.
According to him, prompt settlement of bills will enhance service delivery.
He noted that the company is working hard to guarantee adequate supply of electricity to its consumers, and it would continue to work hard to ensure customer satisfaction.
“This company needs customers to keep moving. Without customers, we cannot exist, even though the company exist, many staff would have lost their jobs”, he added.
He said that the management team was at the chapel’s Secretariat to solicit for partnership, so that journalists could play a role in sensitising the public on the need to settle their bills promptly for improved service delivery.
He said the Kaduna Electricity Company is a private entity that cannot survive without consumer cooperation.
Aliyu appealed to the chapel to assist in sensitizing consumers to be patient, as most the challenges being faced causing outages in supply are being addressed.
The Company has also appealed to members of the public to assist in protecting it’s critical assets, from being vandalized.
Responding, the chairman of the Correspondents chapel, Zamfara State Council, Ishaq Zaki Tambuwal commended the team for acknowledging that journalists are the watch dogs of the society.
Tambuwal noted that the visit was historic
and would foster a lasting relationship between the two bodies.
He said there was a communication gap that existed prior to the visit, saying that Kaduna Electricity was in the habit of not informing journalists of its activities.
He emphasised the importance of the media in sensitizing the public and in playing roles in addressing the challenges so that the customers get enhanced service delivery.
He assured that of journalists’ support to the company to deliver efficient powerthe to to the Zamfara consumers and other consumers .
The Kaduna Electric is in charge of Kaduna, Kebbi, Sokoto and Zamfara states under it’s franchise.END
